Win-back automationNot ordered in 30 days · 412 people
“We miss you, Sam. 20% off tonight 🍛”WhatsApp · read ✓✓
Rich card + “Order now” buttonRCS · falls back to SMS
“Friday Feast is on 🔥”Wallet lock-screen alert
Sam ordered again£24.50 · 18 mins after the message
STEP 4
Prove
Live dashboardRead + click trackingMonthly reportOffer testing
412Sent
94%Read
141Clicked
37Ordered
Read94%
Clicked34%
Ordered9%
Revenue from this campaignTracked to the order
£1,248
Monthly report sent to youWhat worked, what we’ll change next
SK
Sam K.One customer record. Every step above writes to it.
SOURCEInstagram link
OPTED INWhatsApp + SMS ✓
WALLET CARD3/10 stamps
TAGSSpicy · Delivery · SN2
LAST ORDER£24.50 · Fri
LIFETIME VALUE£96 ↑
Example customer and figures, for illustration.
📲 New WhatsApp opt-in from Instagram💬 AI answered at 02:14 in 3s🎟️ Wallet card added to Apple Wallet📞 Missed call → auto-text sent🔁 Win-back sent to 412 people📍 Lock-screen alert delivered✅ Sam ordered again, £24.50📈 Monthly report ready📲 New WhatsApp opt-in from Instagram💬 AI answered at 02:14 in 3s🎟️ Wallet card added to Apple Wallet📞 Missed call → auto-text sent🔁 Win-back sent to 412 people📍 Lock-screen alert delivered✅ Sam ordered again, £24.50📈 Monthly report ready