WhatsApp marketing, fully managed
Your customers are on WhatsApp. Are you?
Three in four UK adults use WhatsApp. It’s where they talk to family, friends and, more and more, the businesses they love. We put your business right there in the chat, and run everything for you.
79.6%
of WhatsApp marketing messages get opened5That’s around 3× a strong email campaign.
THE NUMBERS DON’T LIE
WhatsApp is where your customers already spend their day.
3B+
people use WhatsApp every month worldwide
Source: Meta, 20251
76%
of UK adults use WhatsApp
Source: Ofcom, 20232
65%
of UK adults say WhatsApp is their main messaging app
Source: Ofcom, 20232
73%
of people prefer messaging a business over other ways to get in touch
Source: Kantar for Meta, 20253
72%
are more likely to buy from a business they can message3
75%
trust a business more when they can message it3
Only 23%
of UK adults send a traditional text every day2
81%
of UK internet users over 65 use messaging apps2
WHY WHATSAPP WINS
Emails get ignored. Texts get skimmed. WhatsApp gets answered.
Your customers’ inboxes are full of promotions. WhatsApp is personal, and a well-timed, relevant message there feels like a tap on the shoulder, not junk mail.
| What you get | SMS | ||
|---|---|---|---|
| Your business name on every message | Partly | ||
| Photos, video & product cards | |||
| Tap-to-buy and booking buttons | Links only | ||
| Customers reply in the same chat | |||
| AI answers replies 24/7 | |||
| Lives in the app people check all day | Partly |
EVERYTHING INCLUDED
Everything you need to sell on WhatsApp. We run all of it.
Broadcast campaigns
Send offers to thousands of opted-in customers at once, each one personalised with their name and history.
Smart segments
Target by last order, location, spend or tags, so regulars, newcomers and lapsed customers each get the right message.
Automated follow-ups
Drip sequences that nudge, remind and win customers back without anyone lifting a finger.
Catalogue & in-chat ordering
Show your products or menu inside WhatsApp and let customers order without leaving the chat.
Abandoned cart recovery
Someone left items in their basket? A friendly WhatsApp nudge brings them back to finish the order.
Bookings in the chat
Customers pick a time and get booked straight into your calendar, with automatic reminders to cut no-shows.
Lead capture everywhere
QR codes, website chat buttons and Click-to-WhatsApp ads on Facebook and Instagram that feed new leads straight in.
AI replies + real humans
Our AI answers questions 24/7 and hands the tricky ones to your team with the full conversation attached.
Results you can see
A simple report on what was sent, read, clicked and booked, so you know exactly what your money is doing.
REAL WHATSAPP TEMPLATES
What your customers would see.
Branded image, personal message, tap-to-act buttons. These are the kinds of WhatsApp templates we write and send for businesses like yours.
Takeaways & restaurants
Weekend deals, new menu drops, “we miss you” offers.
Salons & beauty
Rebooking reminders, last-minute slots, birthday treats.
Retail & online shops
Back-in-stock alerts, new arrivals, abandoned carts.
Taxi & transport
Booking confirmations, live ETAs, airport promos.
Gyms & fitness
Class reminders, renewals, win-back for lapsed members.
Clinics & appointments
Reminders that cut no-shows, follow-ups, recalls.
WHAT GOOD LOOKS LIKE
Well-run WhatsApp campaigns get results email can only dream of.
Industry benchmarks from e-commerce brands using WhatsApp marketing:
5–12%
click-through on broadcast campaigns
8–15%
conversion from automated flows
0.1–0.2%
unsubscribe rate for online shops
Source: WhatsApp e-commerce KPI study of 30+ brands, 20254. Benchmarks from a vendor study, not a guarantee. Results vary by business, offer and list quality.
HOW IT WORKS
You run your business. We handle WhatsApp.
01
Strategy call
We learn your business, your customers and what you want more of: orders, bookings or repeat visits.
02
We set everything up
Official WhatsApp Business account, Meta verification, message templates, your catalogue and AI assistant.
03
We grow your list
QR codes for your counter, website chat buttons and opt-in prompts so more customers say yes to hearing from you.
04
We run your campaigns
We plan, write and send every campaign, then report back and keep improving what works.
Safe, official and done properly.
FULLY MANAGED PLANS
From £249 /month
Unlimited campaigns, written and sent by us. No contracts to decode, no software to learn.
WhatsApp marketing questions
Do my customers need to download anything?
No. They already have WhatsApp. Your messages land in the app they open dozens of times a day.
Is it allowed to send marketing on WhatsApp?
Yes, through the official WhatsApp Business Platform, which is what we use. Customers must opt in to hear from you, and we help you collect that consent properly.
Can I use my current business number?
Usually, yes. We check it during setup. If it can’t be moved, we set you up with a new number.
What does Meta charge?
Meta charges a small fee per marketing message, paid directly from your own account. Replies to customers who message you first are usually free. We always show you the cost before sending.
How many people can I message?
New accounts start with a daily limit that grows as your messages perform well and your business is verified. We warm your number up properly so you can reach your whole list.
Will customers find it annoying?
Not when it’s done right. We segment your list, keep messages relevant and never over-send, which keeps blocks low and your account in great standing.
How quickly can I start?
Most businesses are sending their first campaign within [X] days. Meta’s business verification can occasionally take a little longer.
Let’s get you into your customers’ chats.
Book a quick strategy call. We’ll show you exactly what we’d send for your business.
Book my callSources
1. Meta, Q1 2025 earnings call: WhatsApp passes 3 billion monthly users. 2. Ofcom, “WhatsAppening in the world of online communications”, YouGov survey of 2,128 UK adults, 2023. 3. Kantar for Meta, State of Business Messaging, 11,056 adults in 22 markets, 2025. 4. Chatarmin / charles, WhatsApp E-Commerce KPI Study, 2025. 5. Chatarmin, WhatsApp Open Rate Benchmark, 382 brands, 2026 (average open rate 79.6%, median 72%, measured from read receipts; a vendor study).